• Free shipping

    Enjoy free shipping throughout the United States - simple, convenient and with no hidden costs.

  • 30 days return policy

    If something doesn't meet your expectations, you have 30 days to return it with no hassle.

  • Secure payment

    Shop with confidence using our secure payment options protected by the latest SSL encryption technology.

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Crafted Hats Made to Last a Lifetime

Soft yet durable materials, comfortable inner bands, and structured support make every wear feel effortless from morning to night.

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Cowboy Hats

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Timeless Heritage Meets Contemporary Design

Inspired by classic cowboy craftsmanship, our hatsblend authenticity with modern style, a perfect balance of tradition and today’s fashion.

More Than a hat, A Lifetime Companion

Our hats are more than an accessory — they are a statement of confidence, freedom, and timeless style. Inspired by classic cowboy craftsmanship, we create women’s cowboy hats that blend authenticity with modern elegance, capturing the perfect balance between tradition and today’s fashion.

About Us

FAQs

What is your return policy?

You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached.

As we aim to process orders as fast as possible, you must request any changes or cancellations within 15 minutes of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a full refund after it is received.

Our Return and Refund Policy

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To initiate a return, please contact our customer service by email at info@lily-newyork.com to obtain a return number and detailed instructions. Return shipping costs are the customer's responsibility unless the item is defective or there was an error on our part.

What are your delivery costs?

From our hands to your doorstep. Free delivery on all U.S. orders.

Do you ship internationally?

Currently, we deliver only in the United States.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package. You can also use our Track your order page.

What payment methods do you accept?

We accept the following payment methods:

  • Credit and debit cards: Visa, Mastercard, American Express, Maestro
  • Mobile payments: Apple Pay, Google Pay